Customer Support

Shipping Overview

We work hard to get your order to you as quickly and efficiently as possible! Orders for in-stock items are shipped within one to two business days. Smaller items will be charged according to our Standard Shipping chart (below).

Standard Shipping

Most standard-sized items ship by UPS or USPS and generally take 3 - 10 business days to arrive. Total your charges for standard-sized items, then use the chart below to figure shipping. The charges will be automatically calculated when you place your order.

Standard Sized Items Subtotal Standard Shipping
Up to $10.00 $6.99
$10.01 to $20.00 $8.99
$20.01 to $40.00 $11.99
$40.01 to $60.00 $13.99
$60.01 to $80.00 $15.99
$80.01 to $100.00 $16.99
$100.01 to $150.00 $18.99
$150.01 to $200.00 $20.99
$200.01 to $300.00 $30.99
Over $300.00 $36.99

Please note: All shipping charges are for deliveries within the contiguous 48 United States. Additional shipping charges may apply to orders shipped outside the contiguous 48 United States. For online orders, the shipping charge for deliveries outside the contiguous U.S. and for foreign deliveries will be calculated once your order is received by Country Home Products. Your order confirmation will not reflect these amounts. Once your order has been processed, we will contact you with the exact shipping charge. Any applicable government taxes or customs fees for foreign deliveries will be charged separately by the shipper upon delivery.

All prices are in U.S. funds and are subject to change without notice.

iQ2000 Generator Shipping

Please note that the iQ2000 and related accessories can be shipped to the lower 48 contiguous states only. Shipment to certain ZIP codes in Los Angeles County, California, is also prohibited. If your order is placed with a destination either outside of the lower 48 contiguous United States or within a restricted area of LA County, we will contact you before shipment to advise an alternative.

The iQ2000 is not available for rush delivery.

Pressure Washer Shipping

The Generac SpeedWash 2900 PSI, Generac SpeedWash 3200 PSI and Generac 3600 PSI Pro models ship Standard Ground Delivery.

The Generac 3800 PSI Pressure Washer and Generac 4200 PSI Pro Pressure Washer are shipped via motor freight due to their size and weight. We offer four delivery methods for items shipped via motor freight.

Accessory Shipping

Accessories for the iQ2000 Portable Generator and Pressure Washers are not eligible for free shipping. Please refer to the Standard Shipping rates above.

Motor Freight Delivery Methods


Depot Delivery

We ship to hundreds of trucking depots across the U.S. When we receive your order, we will determine the trucking depot closest to you. Most will load your machine into your vehicle (you'll need to have a pickup truck or trailer).

Business Delivery

Choose a business in your area to have your machine delivered to. The business you select must have a loading and off-loading facility and must accept delivery during normal business hours (without advance notification). Typical businesses used by our customers include feed stores, lumber yards, building supply centers, etc.

Home Delivery

Your home and driveway must be accessible to a tractor-trailer, and someone must be home to accept delivery. Because the driver is not required to unload your machine, you should plan on having a couple of sturdy 10-foot planks (2" thick x 10" wide, minimum) and at least one or two helpers to help remove the machine from the truck.

Enhanced Home Delivery

Our most comprehensive option. Your machine will be removed from the truck by the driver and placed on the ground. Someone must be available to accept delivery, and your home and driveway must be accessible to a tractor-trailer.

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