Customer Support

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U.S. & Canadian Customers

Generac Power Products
800 Hinesburg Rd
South Burlington, Vermont 05403

Phone: 1-800-511-0658
Fax: 1-802-951-8497
Toll Free Fax: 1-800-929-5012

Call Center Hours

Monday - Friday 8:30am - 7:00pm Eastern Time
Saturday 8:30am - 4:30pm Eastern Time
Sunday 10am - 3:30pm Eastern Time

Customer Support
Monday - Friday 8:30am - 4:30pm Eastern Time
Saturday & Sunday Closed

It's our goal at Generac to earn your loyalty through exceptional products and customer service that is second to none. Whether it's before, during, or after your purchase, you can rely on our dedicated service team every time you need us.

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