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Customer Support

Warranty Information

Unless otherwise stated in the materials that arrive with your product, all Generac products we offer are protected against defects in materials and workmanship, under ordinary and normal residential use, for a period of three years from its shipping date. Under the terms of the Warranty, Generac may opt to repair, replace, or issue a refund for products that are defective or have sustained damage in shipping. Replacement of products or parts subject to normal wear and tear is the responsibility of the customer. If Generac chooses to accept a return under Warranty, you may return the defective or damaged product only after you call and receive a Return Authorization from Generac. You will also receive a refund for your original shipping charges.

Click on the links below to read specific warranty information on your Generac product: